Reviewed by - SNELL, MARY

Review Given By: SNELL, MARY

Location: Plano, TX

Date: August 9th, 2016


Ratings Given:
4.00 out of 5

Comment:

Technician Roger was entirely different than other technicians I've encountered from Dalworth. You will be happy to learn he went by your "books"/rules and quoted them often and assertively. That is not to say he was inflexible. Of course you and he need to be paid for work done, but I was unpleasantly surprised when Roger counted areas in a way new to me, of course, more costly. Perhaps your rules changed or maybe the several excellent technicians before Roger were more eager to please and accommodating. Roger finally did a good job, excellent in fact in tough areas in front of two vanities, but had to be prompted to redo three other poorly done areas I had cautioned him about before work began.