Reviewed by - Michele N
Review Given By: Michele N
Location: Poughkeepsie , NY
Date: April 25th, 2019
When our hot water heater burst in our basement and left mold and serious damage throughout our house, First Response came to the rescue. They helped us through the insurance process and saved us. We contacted a national company first and that was a mistake. First response is a local company who cares about its customers and are so helpful and accessible. No 800 number that transfers you and has no idea who you are. They provide One on one attention that is unmatched. They packed us up, remediated the mold, demo’ed all of the mold affected areas(wood floors, baseboards, kitchen cabinets) and then restored our home to even better than it was before. We couldn’t be happier with the job First Response did for us. They are like a part of our family! Highly recommend.
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